Last Updated: 18.09.2023
Thank you for shopping at Fox & Wildling Studios. We appreciate your business and want to ensure you have a great experience with our digital products. Please read this Returns Policy carefully before making a purchase, as it outlines your rights and our obligations.
All products sold on Fox & Wildling Studios are digital files. These are not physical products and will be delivered to you electronically.
Due to the nature of digital files, all sales are final, and we do not offer refunds or exchanges. Please make sure you read the product description and system requirements carefully before making a purchase.
Exceptions for Returns
We only accept returns in the following situations:
Corrupted Files: If the digital file is corrupted and you are unable to open it.
Incomplete Files: If the digital file is incomplete or missing essential elements as described in the product listing.
Duplicate Purchase: If you accidentally purchased the same digital file more than once.
How to Initiate a Return
If you believe your situation falls under one of the exceptions listed above, please follow these steps:
Contact Us: Email our customer support team at email@example.com within 7 days of your purchase.
Provide Proof: Attach any relevant proof to support your claim, such as screenshots or error messages.
Wait for Approval: Our team will review your request and respond within 3-5 business days.
If your return is approved, the refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.
Changes to This Policy
We reserve the right to update or modify this Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions about this Returns Policy, please contact us at: